Privacy Policy

Last updated: June 2025

1. Introduction

FaceFlare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Information You Provide

• Photos and images you upload for face swapping
• Account information (if you create an account)
• Communication data when you contact us
• Payment information for premium features

2.2 Biometric Data

Our face swap technology processes facial features and biometric identifiers from your photos. This data is primarily processed locally on your device and is automatically deleted after processing unless you choose to save the results. We do not store facial recognition templates or biometric identifiers on our servers.

2.3 Automatically Collected Information

• Device information (model, operating system, device ID)
• App usage data and analytics
• Error logs and performance data
• IP address and general location information

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our face swap service
• Process your photos using AI face swap technology
• Improve and optimize our application
• Respond to your inquiries and support requests
• Process payments and manage subscriptions
• Detect and prevent fraud or abuse
• Send you important updates about our service

4. Data Storage and Security

4.1 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

4.2 Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Uploaded photos are typically deleted from our servers within 24 hours after processing, unless you choose to save them to your account.

4.3 Data Location

Your data may be stored and processed on servers located in various countries, including but not limited to the United States and other jurisdictions where our service providers operate.

5. Third-Party Services

We may use third-party services to help operate our application, including:

• Cloud storage providers (such as Tencent Cloud COS)
• Analytics services
• Payment processors
• Crash reporting and performance monitoring

These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Law enforcement when required by law
• Other parties with your explicit consent
• In connection with a merger, acquisition, or sale of assets (with prior notice)

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of certain data collection
• Data portability (where applicable)
• Withdraw consent for data processing

8. International Users and GDPR

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority. We process your data based on legitimate interests, consent, or contractual necessity.

9. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete that information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and providing notice through the app or email when required by law.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@faceflare.app

You can also contact us through the app's support section.